Description
You can commission artwork
For a commissioned piece, just fill an email to us and we will work together to determine which colors and size will work best for your space. Once you’ve decided on the details of your artwork, our artist will create a custom checkout for you. Custom orders will take 10-15 days to complete.
Your artwork is ready to hang
Canada & US – If you’re shipping within Canada or the US, all paintings will arrive stretched and ready to hang on premium gallery stretched canvas, no matter the size or your location.
Everywhere Else – All small, medium and large artworks up to 36×48 are stretched and ready to hang and sent in a box, no matter your location. For paintings over 36×48, your painting will be removed from the frame and sent in a mailing tube. Please check the artwork description to confirm whether your painting will arrive stretched. If you would like to save on shipping costs, you can request for your painting to be removed from the frame – please email order@saharaartstudio.com
Shipping costs
North America: Shipping is free for all paintings. Commissions have a flat rate shipping cost of $30.00 USD.
Everywhere Else: Shipping costs range from $20.00 USD to $300.00 USD depending on the size of your artwork. If you would like to save on shipping costs, you can request for your painting to be removed from the frame – please email order@saharaartstudio.com
Payment in Canadian dollars
If you’re a fellow Canadian, you can absolutely pay in Canadian dollars through PayPal. Alternatively, you can send us an email (order@saharaartstudio.com) with the painting you would like and I will arrange an invoice and receipt for you to pay through Stripe.
Shipping cost not include taxes & customs fees
For international sales, any taxes, custom duties and fees that may occur in the receiving country are the responsibility of the customer. If you would like to learn more about the rules in your country, you can contact your local customs authority.
Generally, USA does not charge taxes and import duties on original artwork shipped from Canada.
Shipment of your artwork
All paintings will be shipped within 7-14 business days of your order. You will receive an email notification with tracking number, once your painting has shipped.
Delivery terms for your artwork
Artworks shipped within North America should arrive within 5-7 business days. International orders may take between 5-15 business days. Depending on your region and the time of year, some artworks may be delayed due to customs and holidays.
Delivery Service Disruption: Many shipping services are experiencing significant international shipping delays due to COVID-19 and the holiday rush which could impact the arrival time of your artwork. Sorry for the inconvenience!
Returns
For any reason you are unhappy with your purchase, please contact us within 5 days of delivery and you can send the artwork back. Please note that buyers are responsible for the shipping costs of returning the item. The artwork must be in the same condition as it arrived and in appropriate packaging––ideally in its original packaging.
For lost or damaged artworks please send a photo of the damage, so that we can learn more about what went wrong with your particular shipment. You will be fully refunded or can make an exchange if such an event occurs.
